Return & Refund Policy

How to Return an Item:

If your order arrives damaged, defective, the wrong size, or not as described, you can easily return it to: 217 Tucker St, Arvin, CA 93203, USA

We aim to make the return and refund experience as straightforward and stress-free as possible.

Return Guidelines:

– If you receive a faulty, damaged, or incorrect product, please reach out within 14 days of delivery to request a return or replacement. We’ll provide you with a prepaid shipping label.
– For general returns or exchanges, please contact us within 30 days. Items must be in their original condition, with packaging, tags, and accessories intact. You can initiate the process via our website or by email.
– Please note: Customized, personalized, or final sale items are not eligible for returns or exchanges. For non-defective returns, customers are responsible for return shipping costs.

Refund Process:

Once we receive and inspect your returned item, we’ll issue a refund within 7-10 business days back to your original payment method. An email confirmation will be sent once your refund is processed.

For defective products outside the 30-day return period, we offer repair or replacement services.

Order cancellations must be made within 2 hours of placing your order. After that timeframe, cancellations cannot be processed, as production will already be underway.

Delayed or Missing Refunds:

If you haven’t received your refund, first check your bank account, then contact your credit card company or bank. If the issue remains unresolved, please email us at contact.lyntrateeco@gmail.com.

Sale Items:

Only full-priced items qualify for refunds. Sale items cannot be refunded.

Exchanges:

We provide exchanges for items that are defective or arrive damaged. Please email us at contact.lyntrateeco@gmail.com and return the product to 217 Tucker St, Arvin, CA 93203, USA.

Gift Returns:

If you received an item as a gift, you will receive store credit equal to the return value. If the product was not purchased as a gift, the refund will be issued to the original buyer, who will also be notified of the return.

Shipping for Returns:

To send back an item, please ship it to 217 Tucker St, Arvin, CA 93203, USA. Return shipping fees are non-refundable. For items valued over $75, we recommend using a trackable shipping service. Ensure the package is secure and includes the original invoice. Once we receive it, we will process your refund or exchange promptly.